964jg Terms & Conditions — Please Read Before You Play

1 Acceptance of Terms

By accessing, registering on or using any part of the 964jg platform at 964jg.vu, you confirm that you have read, understood and agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use the platform.

These Terms and Conditions apply to all registered members and to any person browsing or accessing the platform, regardless of whether they have created an account. Your use of specific features — including deposits, withdrawals, game participation and the VIP Programme — may be subject to additional terms and conditions, which will be clearly presented at the relevant point of use.

2 Eligibility and Account Registration

To register and use a 964jg account, you must meet all of the following conditions:

• You must be at least 21 years of age at the time of registration.
• You must be a resident of the Philippines.
• You must register using accurate and complete personal information, including your real full name, date of birth, valid Philippine contact number and email address.
• You must not already hold an existing 964jg account — only one account per individual is permitted.
• You must not be acting on behalf of a third party when registering or making transactions.
• You must not be under any legal restriction that prevents you from accessing online gaming services.

KYC Identity Verification

Full access to deposit and withdrawal functions requires completion of our Know Your Customer (KYC) identity verification process. This is a one-time step requiring submission of a valid Philippine government-issued ID. Accepted IDs include the PhilSys national ID, driver's licence, passport, SSS, UMID and PRC card. Accounts that have not completed KYC may have limited functionality until verification is approved.

964jg reserves the right to request additional documentation at any stage, including proof of payment method ownership or proof of address, to comply with our internal verification requirements.

3 Account Responsibilities and Security

You are fully responsible for all activity that occurs under your 964jg account. This includes all bets placed, deposits made, withdrawals requested and account setting changes — regardless of whether these actions were authorised by you.

Login Credentials and OTP

Your password and one-time passwords (OTPs) sent to your registered mobile number are confidential. You must not share your login credentials, OTP codes or account access with any other person. 964jg will never ask you for your password or full OTP code via live chat, email or any other channel.

If you believe your account has been accessed without your authorisation, you must contact 964jg support immediately via live chat and request a temporary account freeze while the matter is investigated.

One Account Per Person

Registering more than one account — whether under the same or different personal details — is strictly prohibited. Duplicate accounts detected by our systems will be closed, and any associated balances may be forfeited. Where multi-accounting is found to have been used to exploit promotions or bonuses, additional action may be taken at the discretion of 964jg.

4 Deposits and Payment Methods

All deposits on 964jg are denominated in Philippine Peso (PHP). The amount you deposit is the amount that is credited to your 964jg account balance — there are no currency conversion fees or hidden charges applied by the platform at the point of deposit.

Accepted Deposit Methods

• GCash (local e-wallet)
• Maya (local e-wallet)
• Philippine online banking via InstaPay or PESONet
• Direct bank transfer to a designated Philippine bank account

Credit cards and cryptocurrency are not accepted as deposit methods on 964jg under any circumstances. Using a payment method that is not registered in your own name is prohibited and may result in account suspension.

Deposit Processing

E-wallet deposits via GCash or Maya and online banking transfers are generally processed and reflected in your account balance quickly after confirmation. Standard bank transfers may take longer depending on the originating bank's processing schedule. If a deposit does not appear in your balance within a reasonable period, contact our 24/7 live chat support with your payment reference or screenshot.

5 Withdrawals

Withdrawals from your 964jg account are processed back to a Philippine bank account or e-wallet registered in your own name. Withdrawals to a third-party account are not permitted. Before your first withdrawal, you must have completed KYC verification.

Withdrawal processing times and daily PHP limits are tied to your current VIP tier. Higher VIP tiers benefit from faster processing and higher withdrawal limits. The applicable limits for your tier are shown within your account dashboard.

964jg reserves the right to conduct additional identity or payment verification checks before processing a withdrawal, particularly for first withdrawals or withdrawals above certain thresholds. This is a standard anti-fraud measure and does not imply any wrongdoing on your part.

6 Platform Use and Prohibited Activities

The 964jg platform is provided for lawful personal entertainment purposes. The following activities are strictly prohibited and may result in immediate account suspension, forfeiture of balance and referral to relevant authorities:

• Using the platform for any unlawful purpose or in any manner inconsistent with these Terms and Conditions.
• Registering or operating more than one account per individual.
• Using automated tools, bots, scripts or any software to interact with the platform in ways not sanctioned by 964jg.
• Attempting to exploit, manipulate or abuse any game, bonus, promotion or VIP benefit in ways not intended by their design.
• Depositing funds derived from illegal activity.
• Colluding with other players in games where collusion is prohibited.
• Accessing the platform from a jurisdiction where online gaming is prohibited, using VPN or proxy tools to disguise your location.
• Providing false identity information during registration or KYC.

7 Promotions, Bonuses and VIP Programme

Promotions and bonuses offered by 964jg are subject to individual terms and conditions that will be clearly stated at the time the promotion is presented. These terms may include wagering requirements, qualifying game types, time limits and maximum withdrawal amounts applicable to bonus funds. By participating in any promotion, you agree to the specific terms attached to that promotion.

The 964jg VIP Programme operates on a points-earning system based on eligible bets across game categories. VIP tier upgrades and the associated benefits — including any cashback — are applied according to the programme rules in effect at the time. 964jg reserves the right to adjust the VIP Programme structure, point thresholds and tier benefits with reasonable notice to members.

8 Responsible Gaming

964jg is committed to promoting responsible gaming among all members. Online gaming involves real money and carries genuine financial risk. There is no guaranteed outcome on any game or bet offered on the platform. By using 964jg, you acknowledge this and agree to engage with the platform within the limits of responsible entertainment.

• Gaming on 964jg is strictly for players aged 21 and above.
• You agree to set and adhere to a personal session budget before playing.
• You agree not to use gaming as a means to recover financial losses from outside the platform.
• Self-exclusion and session limit tools are available through our Responsible Gaming resources and customer support.
• 964jg will not be held liable for financial losses incurred through your use of the platform, provided the platform has operated as intended and in accordance with these terms.

If you feel that your gaming activity is becoming difficult to manage, contact our support team to discuss available tools, or visit the Responsible Gaming section for self-assessment resources.

9 Privacy and Data Use

Your personal information — including the details you provide during registration and KYC — is collected and handled in accordance with the 964jg Privacy Policy. By registering, you consent to the collection and processing of your personal data for the purposes described in that policy.

964jg does not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification services and fraud prevention systems as necessary for platform operations. For full details of how your data is handled, refer to the Privacy Policy.

10 Limitations of Liability

The 964jg platform is provided on an "as available" basis. While we take reasonable steps to maintain platform uptime, we cannot guarantee uninterrupted access at all times. Planned maintenance, technical issues or events outside our reasonable control may result in temporary unavailability of some or all platform features.

964jg is not liable for any loss or damage — direct or indirect — arising from:

• Platform downtime or interruptions during active play sessions.
• Delays in payment processing caused by third-party providers, including banks and e-wallet services.
• Unauthorised account access resulting from your disclosure of login credentials.
• Decisions made during game play, including bets placed under incorrect assumptions.

11 Changes to These Terms

964jg reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page. Continued use of the 964jg platform after any update constitutes your acceptance of the revised Terms and Conditions.

We recommend checking this page periodically to stay informed of any changes. If you disagree with any updated terms, you should stop using the platform and contact our support team regarding account closure.

12 Contact and Support

If you have any questions about these Terms and Conditions, or if you need clarification on any section before registering or making a transaction, please contact the 964jg support team:

• Live chat: Available 24/7 directly on the platform at 964jg.vu
• Email: [email protected] (plain text — not a clickable link)
• VIP members at Gold and Diamond tier have access to dedicated account managers for direct support.

Our support team is based in the Philippines time zone and is staffed around the clock to assist all members regardless of their location within the Philippines.